I was very surprised at the lack of cleaning that goes on in this tiny coffee shop. I sat for about 2 hours and watched the server use the same dingy rag over and over again without washing it before cleaning the tables. Nor this I see one server wash their hands before making my very over priced hot chocolate. I ordered the banana hot choco and to my surprise, it was regular powdered hot chocolate with 4 banana pieces for $6.50. There was a small Asian lady who was very rude to the other employees and I was extremely unimpressed that the confrontation took place in front of customers. I will not be going back to this over priced and dirty shop.