Please click here to show the map
Views: 79 Rating 1.0 based on 1 review
City: Toronto

Ask any Question or submit Review about this place.
View Hotels near this place.

Reviews about "Royale Fine Dining 皇家御宴"

      Customer service

10 months ago by Anonymous

Very Poor customer services, went for dim sum, there were plenty of tables, however, this waitress name Anna said its only for table of 6 or more, but we've seen 3 people seated at a table of six table, upon questioning Anna, she got angry and agitated and yelling at us stating that those are bigger table for 6 or more, she can't seat table of 4 there, and She don't need worth of $20 dim sum from us, it's a waste of money to open a table for us. Then she left and walked away, later a waitress name Shirley came and open a table for us with excellent customer service and professionalism. Upon asking for Anna's name, she got angry and run to our table and questioned Shirley why she open a table for us, asking her to not get us a table. She said she have the power to not give us a table, I explained to her, I understand she have the power but she do not have the right to talk to us in such tone and attitude and the statement she stated was very demeaning and unacceptable. After all, this experience was horrible and regreatful, I would not go back to this restaurant again, and they should look in to better customer service training and professionalism for their restaurant, otherwise, it's a shame that the restaurant is good but the workers in there is preventing customer from coming back.

#1,875 rating: 1/5


What's near "Royale Fine Dining 皇家御宴" show on map

Hotels near "Royale Fine Dining 皇家御宴"

4 ★ TownePlace Suites by Marriott Toronto Northeast/Markham
7095 Woodbine Avenue, Markham
3 ★ Monte Carlo Inn & Suites Downtown Markham
7255 Warden Avenue, Markham
4 ★ Courtyard by Marriott Toronto Northeast/Markham
7095 Woodbine Avenue, Markham
George & Wendy Home
2683 Midland Ave, Toronto
Ivan Warden House
31 Longbow Square, Toronto
Ryan House
136 Ambercroft Boulevard Scarborough, Toronto
Lucky Lodge Scarborough 幸运旅行
148 Sexton Crescent, Toronto
citynewhome
10 Marilyn Avenue, Toronto
Scarborough North Comfort Stay
55 Delburn Drive, Toronto
Orchid Garden Bed & Breakfast
15 Chiefswood Square, Toronto