1 year ago by Anonymous
My family (4 children 2 adults) went to a Bit Extreme for my 3 year olds birthday. When we got there at opening time, cleaning from the day before wasn't finished yet so I had to clean areas on the floor to avoid my 18 month old stepping in smeared ketchup. We were the only ones there and I was watching the girls clean up from what I can assume was the day before. I think that should be done before the business opens for the following day. Everything is very pricy and everything is separate prices. Major money grab. The Lazer tag says 20 minutes of play, but we were informed that it takes 8 minutes of that time to 'vest up and explain the rules' but in actuality, it only takes 3 minutes for that to happen yet my boys and husband only got the 12 minutes of play time even tho it didn't take the allotted time to explain rules. We paid for 2 rounds of Lazer tag as I felt 12 minutes wasn't nearly enough, and my husband said they got 24 minutes of playing time total. We paid $55 to play 24 minutes of Lazer tag! Atrocious! My son only got to do 3 of the 4 'challenges' in the wipe out challenge but we didn't know that when we went in, so he didn't get to do the one he wanted to most. My younger boys are very sick today and they never get sick. I can only put two and two together and conclude that because cleaning wasn't done, my boys were climbing in a germ infested play structure all morning. I won't be going back again. Not impressed with prices, with cleanliness, and the hidden agenda behind play times that aren't written down anywhere.